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Tech Support For Domestic Violence Survivors / Seniors / Small Business

🔐 Cybersecurity & Device Protection

  • Secure accounts, devices, and communications
  • Remove spyware, tracking apps, and malicious software
  • Set up strong passwords, multi-factor authentication, and safe recovery options
  • Provide ongoing monitoring and advice to keep survivors safe online 

📱 Smart Device Support


  • Guidance on safe use of smartphones, laptops, and tablets
  • Training on privacy settings for apps, social media, and messaging platforms
  • Support with smart cars (GPS, remote locking, kill switches) to prevent misuse
  • Safe setup of smart home devices (cameras, speakers, thermostats, fridges)
  • Wearables & trackers: advice on disabling unwanted location sharing (AirTags, smartwatches, fitness bands)

🛡️ Prevention & Safety Training

  

  • Teach survivors and frontline staff common prevention strategies, including:
    • Regular device audits to check for hidden apps or trackers
    • Safe communication practices (encrypted apps, private browsing)
    • Awareness of risks with shared accounts, cloud storage, and location services
    • Guidance on reporting tech abuse to the eSafety Commission and local authorities
  • Deliver digital safety workshops for shelters, clubs, and community groups

Tech Support For Seniors

Core Tech Support Services for Seniors

🔒 Internet Safety & Scam Protection

  

  • Guidance on recognizing online scams, phishing emails, and fraud attempts. 
  • Installing antivirus software and teaching safe browsing practices.

📞📶 Phone & Internet Bill Comparison

  • Guidance on reviewing and bundling mobile + NBN/home phone plans. 
  • Helps seniors save money, avoid hidden fees, and simplify billing. 
  • Includes advice on contract terms, usage needs, and senior-friendly bundles.

💻 Device Setup & Troubleshooting

  • Assistance with computers, tablets, smartphones, and printers. 
  • Help with installing software, setting up email accounts, and connecting to Wi-Fi.

🔑 myGov Account Setup & Management

  • Creating and linking accounts for Centrelink, Medicare, and ATO.
  • Resetting passwords and managing two-factor authentication.

🖥️ My Aged Care Portal Assistance

  •  Registering for assessments and services online.
  • Uploading documents and tracking applications.

📑 Online Form Guidance

  • Step-by-step help filling out Age Pension, concession card, or carer payment applications.
  • Ensuring documents are scanned and submitted correctly.

🎓 Patient Tutoring & Training

  • One-on-one or group lessons tailored to seniors’ pace. 
  • Topics include video calls (Zoom, Skype), online shopping, social media, and accessing government services.

🩺 Health Entitlement Access

  • Linking Medicare to myGov for rebates and claims.
  • Downloading and using digital health cards (Pensioner Concession Card, Seniors Health Card).

📂 Data Management & Cloud Services

  •  Help with transferring files, backing up photos, and syncing devices. 
  • Support for cloud storage and email hosting.

🏠 Remote & In-Home Support

  

  • Technicians available for home visits or remote sessions. 
  • Flexible scheduling, often with same-day appointments and senior discounts.

👓 Accessibility & Customization Adjusting

  • Device settings for easier use (larger text, voice commands). 
  • Recommending apps and tools that simplify daily tasks.

Contact Us

Questions or Comments? At Cornish IT and Security Services, we understand that our clients have unique needs when it comes to computer security solutions. Whether you require data protection services or advice from IT security experts, send us a message, and we will get back to you soon. Cornish IT and Security Services +61.404845708 Hours Open today 09:00 am – 09:00 pm

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